{"id":66957,"date":"2026-04-12T20:37:23","date_gmt":"2026-04-12T18:37:23","guid":{"rendered":"https:\/\/hypedfootwear.com\/wpml\/faq-en\/"},"modified":"2026-04-12T20:37:23","modified_gmt":"2026-04-12T18:37:23","slug":"faq-en","status":"publish","type":"page","link":"https:\/\/hypedfootwear.com\/en\/faq-en\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Are the products original?<\/h3>\n\n\n\n<p>We work with manufacturers who offer models inspired by the most popular designs on the market, using high-quality materials and paying attention to every detail.<br>Our goal is to offer you style, comfort and premium design at accessible prices.<\/p>\n\n\n\n<p>Each pair is selected based on quality criteria to guarantee a satisfying experience in style and comfort.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">How long will it take to receive my order?<\/h3>\n\n\n\n<p>The estimated delivery time is <strong>7 to 14 business days<\/strong>.<br>First, we process your order within <strong>3-5 business days<\/strong>, then we ship it with a tracking number. If your order is still within this timeframe, please be patient! It&#8217;s on its way.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Where are the products shipped from?<\/h3>\n\n\n\n<p>We work directly with <strong>international suppliers<\/strong> who handle shipping in a <strong>safe, fast and discreet<\/strong> manner.<br>We make sure that <strong>the package does not show visible details about its origin<\/strong> so that your experience is completely professional and hassle-free.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Do you offer a tracking number?<\/h3>\n\n\n\n<p>Yes. Once your order has been shipped, you will receive an email with your <strong>tracking code<\/strong>. If you don&#8217;t receive it or have any questions, write to us at <a>support@hypedfootwear.com<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">What payment methods do you accept?<\/h3>\n\n\n\n<p>We accept credit\/debit cards (Visa, MasterCard), Klarna (pay later or in instalments) and other methods depending on your country. If you have any payment issues, write to us and we&#8217;ll help you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">I haven&#8217;t received my confirmation email, what should I do?<\/h3>\n\n\n\n<p>Sometimes it may go to your spam or promotions folder. If you can&#8217;t find it, contact us at <a>support@hypedfootwear.com<\/a> with your name and email.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">What if my order doesn&#8217;t arrive?<\/h3>\n\n\n\n<p>We guarantee delivery. If more than <strong>25 business days<\/strong> have passed and you haven&#8217;t received your order, we will investigate. Write to us with your order number so we can help you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">What size should I order?<\/h3>\n\n\n\n<p>We use <strong>European (EU) sizing<\/strong>. If you&#8217;re between two sizes, we recommend choosing the larger one. You can check our <strong>size guide<\/strong> on each product page for more accuracy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Can I return or exchange my order?<\/h3>\n\n\n\n<p>Yes, we accept returns within the first <strong>14 days<\/strong> after receipt. The product must be unworn, in its original box.<br>Return shipping costs are the customer&#8217;s responsibility unless it was our error.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Why are they so affordable?<\/h3>\n\n\n\n<p>You don&#8217;t pay for the brand or middlemen. Our sneakers come <strong>directly from the supplier<\/strong>, which is why we can offer much lower prices without sacrificing style or quality.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Could my order have customs issues?<\/h3>\n\n\n\n<p>No. All orders are prepared to pass controls without issues. In <strong>99% of cases there are no customs problems<\/strong>. If there were, we take care of it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Do you have customer support?<\/h3>\n\n\n\n<p>Yes, and <strong>we respond within 24 hours<\/strong>. Write to us at <a><\/a><a>support@hypedfootwear.com<\/a> or use the contact form on the website. We&#8217;ll be happy to help you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Which countries do you ship to?<\/h3>\n\n\n\n<p>We ship throughout Europe, especially to <strong>Spain, France, Italy, Germany and Belgium<\/strong>. If your country doesn&#8217;t appear at checkout, write to us and we&#8217;ll see how to help.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Do you have another question not listed here?<br>Write to us directly at <a>support@hypedfootwear.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Are the products original? We work with manufacturers who offer models inspired by the most popular designs on&hellip;<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-66957","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hypedfootwear.com\/en\/wp-json\/wp\/v2\/pages\/66957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hypedfootwear.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hypedfootwear.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hypedfootwear.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/hypedfootwear.com\/en\/wp-json\/wp\/v2\/comments?post=66957"}],"version-history":[{"count":0,"href":"https:\/\/hypedfootwear.com\/en\/wp-json\/wp\/v2\/pages\/66957\/revisions"}],"wp:attachment":[{"href":"https:\/\/hypedfootwear.com\/en\/wp-json\/wp\/v2\/media?parent=66957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}